Cancellation Policy for Digital Dropouts
Updated as of February 5, 2024
At Digital Dropouts, we’re dedicated to providing a flexible and supportive learning environment. We understand that plans can change, which is why we’ve crafted a cancellation policy that respects your time and commitment. Here’s what you need to know if you need to cancel your enrollment with us:
Live Flagship Courses Refund Policy
Participants are eligible for a 70% refund within the first two weeks of enrollment if they feel the course is not the right fit for them. This policy is designed to give you the confidence to explore our courses risk-free.
For our video editing courses specifically, refunds within this period may be subject to an evaluation, with the possibility of a refund of up to 70% of the course fee, depending on the participant’s engagement and progress.
Live Mentorship Sessions Refund Policy
For participants opting for a monthly subscription to our mentorship sessions, refunds are not available after 7 days from the start of the program.
Participants who purchase the full 2-month program and decide to cancel within the first two weeks are eligible for up to a 70% refund, based on an evaluation of their participation and progress in the program.
Recognizing the unique delivery of our pre-recorded courses, which are made available on a weekly basis rather than all at once, we extend our 14-day refund policy to these courses as well. Should you decide within the first two weeks of course access that it’s not right for you, you are eligible to request a refund up to a 70% refund, based on an evaluation of their participation and progress in the program.
No Pausing: Once you’ve embarked on a course or program, it cannot be paused or placed on hold. We encourage continuous engagement for the best learning outcome.
Engagement: Your progress and active participation are crucial. Inconsistent engagement may affect your eligibility for certain course benefits, including access to further classes.
Recordings: Please note, marketplace class recordings are not provided to ensure the integrity of the live learning experience. Recordings for other classes will be shared as per course structure.
How to Cancel
If you need to cancel your enrollment, please contact us directly through the channels provided below. We’ll guide you through the process and discuss any applicable refunds based on the policy above.
Email: [email protected]
Phone: +880 15 8170 9970
Contact Page: https://digitaldropouts.net/contact/
Digital Dropouts reserves the right to modify this cancellation policy at any time. We recommend reviewing it periodically to stay informed of any changes.