Refund Policy

Refund Policy for Digital Dropouts
Effective Date: 27th October, 2026

At Digital Dropouts, we are committed to providing high-quality education and resources to help you succeed in the digital economy. We understand that circumstances can change. This policy explains the refund terms for Skills to Bills, our all-in-one flagship course.

1. Refund Eligibility and Requirements

Refunds are not automatic. A student requesting a refund must provide a valid reason for withdrawing from the course and supporting evidence or documentation. Digital Dropouts will review the request and the submitted evidence before making a decision.

The applicable refund percentage is determined by the course stage reached when the refund request is made: before classes begin, after the pre-recorded modules are released, or after the first, second, or third live class. The percentages below refer to the course fee paid.

2. Standard-Price Purchases

Course stage when refund is requested

Refund of course fee paid

Within 7 days of purchase, provided classes have not started and pre-recorded modules have not been released

100%

After pre-recorded modules are released, but before the first live class

75%

After the 2nd live class

25%

After the 3rd live class

No refund (0%)

The 7-day full-refund window applies only if the request is made before classes begin and before the pre-recorded modules are released. Once either condition is no longer met, the refund stage above applies.

3. Special-Price or Discounted Purchases

Course stage when refund is requested

Refund of course fee paid

Within 7 days of purchase, provided classes have not started and pre-recorded modules have not been released

100%

After pre-recorded modules are released, but before the first live class

50%

After the 2nd live class

25%

After the 3nd live class

No refund (0%)

Important: The reduced schedule above applies to special-price or discounted purchases that are eligible for partial refunds. If a sale, campaign, coupon, promo code, or offer is expressly marked non-refundable at the time of purchase, no refund will be available for that purchase.

4. Course Participation and Access

  • Live batches cannot be paused or placed on hold. Participants are encouraged to continue their learning journey without interruption.
  • Regular attendance and completion of assignments are important for progress. Participants who fail to attend classes regularly or complete assignments may lose access to further classes, in accordance with course rules.
  • Recorded videos may be provided for some classes to support learning. Marketplace class recordings will not be made available, to preserve the integrity and exclusivity of the live learning experience.

5. Special Circumstances

Exceptional refund requests outside the terms listed above may be reviewed on a case-by-case basis. Digital Dropouts reserves the right to approve or decline such requests after considering the circumstances and supporting evidence.

6. Interpretation and Definitions

For the purposes of this policy, “Company,” “We,” “Us,” and “Our” refer to Digital Dropouts. “You” means the individual accessing or using the Service, or the company or other legal entity on whose behalf the individual is accessing or using it, as applicable. “Service” refers to the Digital Dropouts website, available at https://digitaldropouts.net/.

7. Contact Us

For questions about this policy or to submit a refund request, please contact Digital Dropouts:

Email: support@dropoutskool.com

Phone: +880 15 8170 9970

Contact page: https://digitaldropouts.net/contact/

Digital Dropouts reserves the right to modify this refund policy. Updates will take effect when posted on the website. Please review the policy periodically.