Refund Policy

Refund Policy for Digital Dropouts
Effective Date: 5 Feb 2024

At Digital Dropouts, we are committed to providing high-quality education and resources to help you succeed in the digital economy. We understand that circumstances can change, and we offer the following refund policy to accommodate your needs.

Live Flagship Courses Refund Policy

Participants are eligible for up to 70% refund depending on the materials shared within the first week of enrollment if they feel the course is not the right fit for them. This policy is designed to give you the confidence to explore our courses risk-free.

For our video editing courses specifically, refunds within this period may be subject to an evaluation, with the possibility of a refund of up to 70% of the course fee,depending on the materials shared and the participant’s engagement and progress.

Live Mentorship Sessions Refund Policy

For participants opting for a monthly subscription to our mentorship sessions, refunds are not available after 7 days from the start of the program.

Participants who purchase the full 2-month program and decide to cancel within the first week are eligible for up to a 70% refund, based on an evaluation of their participation and progress in the program.

Pre-recorded/On-demand Courses

Recognizing the unique delivery of our pre-recorded courses, which are made available on a weekly basis rather than all at once, we extend our 7-day refund policy to these courses as well. You can decide within the first week of course access that it’s not right for you, you are eligible to request a refund up to a 70% refund, based on an evaluation of their participation and progress in the program.

  • Live batches cannot be paused or placed on hold. We encourage participants to continue their learning journey without interruption to achieve the best results.
  • Regular attendance and completion of assignments are crucial for progress. Participants who fail to attend classes regularly or complete assignments may lose access to further classes.
  • While we provide recorded videos for some classes to facilitate learning, please note that marketplace class recordings will not be made available. This is to ensure the integrity and exclusivity of the live learning experience.


Non-Refundable Purchases

Discount Campaigns: Courses purchased during any discount campaign, sale, or promotional event are non-refundable. This includes flash sales, seasonal discounts, and any other promotional offers.

Discount Coupons: Courses purchased using discount coupons or promo codes are non-refundable.

Combo Packages: Courses bought as part of a combo package or bundle deal are non-refundable, even if a single course is requested to be refunded separately.

Special Circumstances: We understand that there may be exceptional cases where a refund is requested outside of these terms. Such requests will be reviewed on a case-by-case basis, and we reserve the right to grant or deny refunds at our discretion.


Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions
For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Digital Dropouts.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Digital Dropouts, accessible from https://digitaldropouts.net/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Contact Us

If you have any questions or wish to request a refund under the terms of this policy, please contact us at:

Email: grow@digitaldropouts.net
Phone: +880 15 8170 9970
Visit our Contact Page: https://digitaldropouts.net/contact/

Digital Dropouts reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.